FIVE Zurich - Luxury City Resort

Everything about FIVE Zurich was amazing. At check in the guest agent at the reception was very pleasant and pretty much everyone I dealt with during my stay. The room and everything in it was top notch. The location is super, a hideaway from the city yet in the city. The bus and train station are close, you have to walk 5-7 min but count it as part of your daily exercise. I’m so glad I chose it. Will definitely stay again.

It was our second time staying at FIVE Zurich and we came back because we have loved our stay in the first time, however this time we had noticed some small differences in the details, the tv was not working properly and when we informed they said they would send someone and no one showed up, the crashed ice in the spa was also not working, slippers were also missing in the spa and in the room, the room service forgot part of what we ordered for dinner, the same happened in the breakfast when we ordered 2 smoothies and they never came, also there was no hairdryer in our the room. There is no doubt that is an amazing place, the design of the hotel is quite impressive and also the bed is very comfortable, but these little details for a five star hotel kind of disappointed us this time.

The hotel area is quiet with a mountain and forest view.The rooms are modern and comfortable. The reception staff are respectful and pleasant, especially the receptionist, Miss.Maria. There is a bidet (Shataf) in the bathroom, and this is one of the best features of the hotel. The food is excellent and delicious in hotel restaurants. The breakfast place is comfortable and the food is varied.We spent New Year's Eve at the hotel. Dinner was included in the room reservation, and we enjoyed watching the city fireworks from the hotel balcony.The general atmosphere of the hotel takes an advanced degree of excellence.I recommend the hotel to families and couples coming for tourism, tranquility, and relaxation.

We had a very nice and spacious room in the main building. The staff was very helpful and the area is nice too and was also quiet on the sunday we went there. We enjoyed a dinner at the Le Petit Chef and it was a lovely experience all in all.

beautiful architecture and decor, lovely landscape, great social pool and an outstandig reception service (special thanks to Felipe, at the east wing reception, and Miguel, at the front desk of the main building). very easy access to the public transport (just 5 minutes walk to triemli metro station).